Class Schedule

Learn More About Our Class Offerings

  • Class Name

    Best Practices for Quality Management
  • Dates Nov 20 - Nov 21, 2025
  • Region APAC
  • Location ANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Dec 1 - Dec 12, 2025
  • Region APAC
  • Location ANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Service Journey Thinking
  • Dates Dec 2 - Dec 4, 2025
  • Region EMEA
  • Location Europe
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Dec 8 - Dec 12, 2025
  • Region APAC
  • Location Shanghai, China
  • Format
    In-Person
  • Class Details

  • Class Name

    Best Practices for Quality Management
  • Dates Dec 9 - Dec 10, 2025
  • Region North America
  • Location United States
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Service Journey Thinking
  • Dates Dec 16 - Dec 16, 2025
  • Region APAC
  • Location China
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Data Analysis for Contact Centers
  • Dates Dec 18 - Dec 18, 2025
  • Region APAC
  • Location China
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Service Journey Thinking
  • Dates Jan 21 - Jan 23, 2026
  • Region APAC
  • Location ANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Managing Outsourced Service Operations
  • Dates Feb 2 - Feb 13, 2026
  • Region APAC
  • Location ANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Mar 2 - Mar 13, 2026
  • Region APAC
  • Location ANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Best Practices for Quality Management
  • Dates Mar 25 - Mar 26, 2026
  • Region APAC
  • Location ANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Data Analysis for Contact Centers
  • Dates Mar 31 - Apr 1, 2026
  • Region APAC
  • Location ANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details