Aug 16

The latest AI advancements can potentially transform, perhaps revolutionize, customer service delivery. This webinar will help CX leaders understand Generative AI, ChatGPT and large language models (LLMs) and how they can be applied to their business. We will provide use cases and real-world examples of AI deployment for customer-facing automated resolution and live human agent assistance.  We will address the potential issues, risks and best practices for using these AI technologies. 

Discover how you can incorporate these advanced technologies into your business with COPC VP Rick Zayas and Quiq Founder and CEO Mike Myer.