may 2022

tue24may3:30 amCOPC INC. ONLINE CONVERSATION: THE FUTURE OF CUSTOMER LOYALTY AND WORK

Event Details

 

  • We are excited to invite you to join our online conversation with Ian Aitchison, Managing Director at COPC Inc., Augustin du Payrat, Vice President at Talkdesk, Andrew Jeffree, CX Transformation Leader at Service Journey Strategies, and Sunita Soyza, Chief Operating Officer at Webhelp Malaysia. We’ll explore insights revealed in Talkdesk Research’s latest report and discuss their implications, specifically:
  •  

    • How the drivers of consumer loyalty are changing–across generations
    • The implications of these changes on how customer service should be positioned and delivered
    • The capabilities the contact center will need to enable loyalty-building service experiences

     
    DATE:
    Tuesday, May 24, 2022
    TIME:
    3:30 PM – 4:30 PM MYT
     
    REGISTER HERE

  • CONTACT:
    Ian Aitchison
    iaitchison@COPC.com
  • Time

    (Tuesday) 3:30 am

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