may 2022

thu26may4:00 pmCOPC Inc. Webinar: Global Benchmarking Series 2022 - Recruitment and Hiring

Event Details

 

  • Join Kevin Campbell for insights about recruitment steps, effectiveness and pandemic related changes at contact centers from both the organization and employee view.
  •  

  • Key Points:
    • Effectiveness of recruitment process in accurately explaining the job
    • Use of agencies for recruitment purposes and experience with agencies
    • Changes in recruitment practices due to the pandemic
    • Relation of satisfaction with recruitment process with overall ESAT and employee loyalty
  • DATE:
    Thursday, May 26, 2022
    TIME:
    4:00 PM Central European Summer Time (GMT +2)
     
    WEBINAR REGISTRATION
    WEBINAR SERIES INFORMATION
     

  • CONTACT:
    Christian Erickson
    cerickson@COPC.com
    512.317.6633
  • Time

    (Thursday) 4:00 pm

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