june 2020

thu18jun10:30 amCOPC Inc. Webinar
Service Journey Designs for Competitive Edge

Event Details


Click here to download the slides for this past event!


Service Journey Designs for Competitive Edge

      • What are Service Journeys and an introduction to Service Journeys
      • How Service Journeys are different than Customer Journeys
      • Service Journey Case Studies
      • How Service Journey Thinking can bring Competitive Edge in the Marketplace
      • Question and Answer


Benefits of Joining:

      • Enriching discussion on how service journey can help organizations improve customer experience
      • Experience sharing by industry leaders and peer group
      • You will receive a copy of slides for future reference
      • You will get your questions answered on this topic


(Thursday) 10:30 am


COPC Inc. Contact:Anup Kumar ~ akumar@COPC.com ~ +91 9716528991