october 2020

wed07oct10:00 amCOPC Inc. Webinar
CUIKA: HOW RELIABLE IS
YOUR DATA?

Event Details

 

  • Is your organization drowning in data, but unsure how to assess whether it is reliable and actionable? Organizations and contact centers typically gather and process substantial amounts of data but are not always able to convert this into the information needed for meaningful improvements.
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  • Join us as we share our COPC Inc. proprietary CUIKA process (Collected, Usable, Integrity, Knowledgeable, Actions) and how contact centers can utilize this method to verify the reliability and accuracy of data. We will review strategies to ensure that the data you analyze and act on is trustworthy, with our proven multi-step CUIKA process.
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  • DATE:
    Wednesday, October 7, 2020
    TIME:
    10:00 AM (US Central Standard Time) / 5:00 PM (Central European Time)
    FORMAT:
    Live Virtual Webinar via Zoom
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  • This webinar is geared toward anyone responsible for preparing or reviewing data and its corresponding analyses, or for anyone that simply wants to be sure the reports they use are based on solid data.
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  • Key Learnings:
    • How CUIKA was developed and examples why it works
    • Methods for utilizing the CUIKA process to review and verify the reliability of your data or reporting
    • Techniques for how check your reporting to ensure it is actionable and valid for decision making

     

  • CONTACT:
    James Cammareri
    jcammareri@COPC.com
    904.547.1979
  • Time

    (Wednesday) 10:00 am CST; 5:00 pm CET

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