july 2020

wed08jul10:00 amCOPC Inc. Webinar
Recruiting and Hiring Practices that Work

Event Details


  • Learn how to put the right people in place. Please join us for a one-hour webinar covering the latest in recruiting and hiring best practices presented by COPC Consultant, Gena Speakmon and COPC North America Director, Cyndy Edwards.
    Wednesday, July 8, 2020
    10:00 A.M. Central
    Live Virtual Webinar via Zoom

  • Your frontline staff is one of the most critical components of your CX Operations. When the right individuals are recruited, hired, trained and coached, the impact on your operations can be profound.

  • In this webinar, COPC Inc. will provide attendees with a sweeping overview of the recruiting and hiring best practices deployed by high performance organizations. From defining jobs, minimum skills and knowledge requirements to developing an effective hiring process and meaningful metrics, COPC Inc. will show you what it takes to put the right people in place. By doing so, you and your organization will benefit from lower attrition, higher employee satisfaction and improved operational performance.
    James Cammareri

  • Time

    (Wednesday) 10:00 am CST