Nov 29 - Nov 30

This is the 8th edition of the CX Summit series targeted for all CCAM Members, Associates and CX/CS/Contact Centre Practitioners in the APAC region.

This live event includes speakers’ presentations, panel discussions, workshops, business networking opportunities and a cocktail reception for sponsors and leaders.

Shreekant Vijaykar, COPC Inc. Director of Asia Operations will cover Understanding The New Digital Consumer In Malaysia: Excerpts from the COPC CCAM Consumer Insights Report 2023 on November 29. Check back soon for the time.