Oct 24 - Oct 26

Oct 24 - Oct 26 @ 9:00 am U.S. Pacific Time (GMT -7)

Execs In The Know Customer Response Summit (CRS)

Workshop: Transform Your Outsourcing Approach for Improved Results

Your vendors are an extension of your brand. You are entrusting them with your most precious asset – your customer. So, how you manage them has a direct and lasting impact on customer loyalty and bottom-line growth. Join COPC Inc. and Groupon in this engaging workshop to discuss how to transform your vendor management and outsourcing approach. We will explore ways to:

  • Reimagine the role of vendor managers to align with your objectives
  • Design performance scorecards that drive the desired results
  • Establish a footprint that best supports your customers

You will walk away from this session with practical ways to improve your vendor relationships and overall performance.

October 24, 2022

4:30 – 5:30 PM

Hotel del Coronado
Coronado, California

Contact: Lezli Harrell
Register Here