The 2026 CX Roadmap: What’s Really Next for Contact Centers

Don’t miss our exciting upcoming webinar hosted by Centrical: The 2026 CX Roadmap: What’s Next for Contact Centers. Join our expert panel as they delve into the transformative trends that are reshaping the contact center industry. Gain valuable insights and strategies to position your organization for future success. Prepare to stay ahead of the curve!

Rick Zayas, Senior Vice President of Technology
COPC Inc.

Paula Kennedy Garcia
Chief Client Officer, UK and Ireland
Capita

Ian Chappell
Director of Consulting
Centrical