Category: Chinese

Class Schedule

Learn More About Our Class Offerings

  • Class Name

    Data Analysis for Contact Centers
  • Dates Dec 18 - Dec 18, 2025
  • Region APAC
  • Location China
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Service Journey Thinking
  • Dates Dec 16 - Dec 16, 2025
  • Region APAC
  • Location China
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Dec 8 - Dec 12, 2025
  • Region APAC
  • Location Shanghai, China
  • Format
    In-Person
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Sep 15 - Sep 19, 2025
  • Region APAC
  • Location Beijing, China
  • Format
    In-Person
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Jul 14 - Jul 18, 2025
  • Region APAC
  • Location Chengdu, China
  • Format
    In-Person
  • Class Details

  • Class Name

    Mastering Workforce Management
  • Dates Aug 18 - Aug 22, 2025
  • Region APAC
  • Location China
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Best Practices in Managing Outsourced Service Operations
  • Dates Aug 4 - Aug 8, 2025
  • Region APAC
  • Location Shanghai, China
  • Format
    In-Person
  • Class Details

  • Class Name

    Best Practices for Quality Management
  • Dates Jul 10 - Jul 10, 2025
  • Region APAC
  • Location China
  • Format
    Live Virtual
  • Class Details