Clearly CX: Strategies for success

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COPC experts respond to contact center and customer experience (CX) operations questions. Get actionable insights and practical advice to enhance your strategies and solutions.

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Kathleen McNair

Outsourcing Strategy & Employee Experience
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Rick Zayas

CX Technology, Service Design & Channel Strategy
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Scott Flewelling

Workforce Management, Performance Management & Improvement
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Cyndy Edwards

Performance Management & Improvement
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Jordan Rouden

Performance Management & Improvement
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Judi Bolden

Outsourcing Strategy & Employee Experience
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Tonya Webber

Quality, Performance Management & Improvement
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Nathan Van Allen

Performance Management & Improvement
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Brent Jernigan

Performance Management & Improvement
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Francisco Toledo

Outsourcing Strategy

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    Have a question about contact center operations or customer experience management? Share it with us!

    Your question could be featured in our next edition of Clearly CX, where our experts will provide actionable insights.

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