COPC Inc. serves as a global thought leader to continuously drive operational improvements
in call centers, VMOs, and other customer experience operations. Learn more about our activities here.
Now Available – Release 6.1 of the COPC CX Standard for Vendor Management Organizations
WINTER PARK, Fla.— (Aug. 22, 2019) — COPC Inc., a global consulting, certification and training firm that helps companies improve operations to transform the customer experience, announces the immediate availability of Release 6.1 of the COPC Customer Experience (CX) Standard for Vendor Management Organizations (VMOs). The COPC CX Standard for VMOs is a comprehensive performance management system designed to help buyers of customer experience services better manage their VMO operations and vendors.