Category: APAC

Certified Organizations

Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
  • Company Name

    Shanghai transcosmos Technology Limited Co.
  • RegionAPAC
  • LocationShanghai, China
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateSep 2022
  • Entity InfoHUAWEI Voice, Integrated Online Service and Message Interaction with Huawei Fans Programs
  • Company Name

    China Unicom Smart Connection Technology Limited
  • RegionAPAC
  • LocationBeijing, China
  • StatusApplied
  • CertificationCX Standard Contact Centers
  • Release7.0
  • Cert DateNov 2022
  • Entity InfoChina Unicom Smart Network Beijing Contact Center, China Unicom Smart Network North Hebei Contact Center
  • Company Name

    Beijing 7Runto Technology Co., Ltd.
  • RegionAPAC
  • LocationWeifang, Shandong, China
  • StatusApplied
  • CertificationCX Standard Contact Centers
  • Release7.0
  • Cert DateDec 2022
  • Entity InfoDouyin E-commerce Consumer Service Cooperation Project
  • Company Name

    Beijing 7Runto Technology Co., Ltd.
  • RegionAPAC
  • LocationChengdu, Sichuan Province, China
  • StatusApplied
  • CertificationCX Standard Contact Centers
  • Release7.0
  • Cert DateFeb 2022
  • Entity InfoOperations Department, Samsung China Investment Co., Ltd., Contact Center
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd.
  • RegionAPAC
  • LocationShanghai, China
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateSep 2022
  • Entity InfoCC BU 1st Division - OP2-1 - Dyson Wechat After-sales Service Program
  • Company Name

    DH SSC Malaysia Sdn Bhd
  • RegionAPAC
  • LocationKuala Lumpur, Malaysia
  • StatusProcess Certified
  • CertificationCX Standard, CSP
  • Release7.0
  • Cert DateSep 2022
  • Company Name

    Concentrix Services Corp.
  • RegionAPAC
  • LocationQuezon City, Philippines
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJun 2022
  • Entity InfoAvalon (UPA)
  • Company Name

    Jiangsu Jingdong Jinke Information Technology Co., Ltd
  • RegionAPAC
  • LocationSuqian & Yangzhou, China
  • StatusCertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateJun 2022
  • Entity InfoJingdong Logistics National Customer Service Center Inbound and Digital Assisted Channel
  • Company Name

    Huawei Device Co., Ltd.
  • RegionAPAC
  • LocationXi'an, China
  • StatusCertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateJan 2022
  • Company Name

    CSS Corp.
  • RegionAPAC
  • LocationManila, Philippines
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release7.0
  • Cert DateDec 2021
  • Company Name

    Shanghai Onstar Telematics Company Ltd.
  • RegionAPAC
  • LocationShanghai, China
  • StatusApplied
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateJun 2021
  • Company Name

    China Motion Telecare
  • RegionAPAC
  • LocationShenzhen, Guangdong, China
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMay 2021
  • Entity InfoHuawei Admin & Operator Service
  • Company Name

    China Mobile Online Service Company Ltd.
  • RegionAPAC
  • LocationShanghai, China
  • StatusCertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateDec 2021
  • Company Name

    Sunshine Financial Technology Co., Ltd.
  • RegionAPAC
  • LocationBeijing, China
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateAug 2021
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd.
  • RegionAPAC
  • LocationXi'an, China
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateSep 2022
  • Entity InfoXi'an Branch HUAWEI Voice and Integrated Online Service Programs
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd.
  • RegionAPAC
  • LocationWuhan, China
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJan 2021
  • Company Name

    Concentrix Services (Thailand) Ltd.
  • RegionAPAC
  • LocationBangkok, Thailand
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJul 2022
  • Company Name

    TDCX (PH) Inc.
  • RegionAPAC
  • LocationPasig City, Philippines
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJun 2022
  • Company Name

    TDCX (PH) Inc.
  • RegionAPAC
  • LocationCebu City, Philippines
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJan 2021
  • Company Name

    Shanghai Wicresoft Co., Ltd.
  • RegionAPAC
  • LocationShanghai, China
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateApr 2022
  • Entity InfoAlpha Project
  • Company Name

    MYNIC Berhad
  • RegionAPAC
  • LocationCyberjaya, Selangor, Malaysia
  • StatusRecertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateOct 2021
  • Company Name

    Majorel
  • RegionAPAC
  • LocationClark, Philippines
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateSep 2022
  • Entity InfoA Single Chat Technical Support Program
  • Company Name

    China Mobile Online Services Company Ltd.
  • RegionAPAC
  • LocationGuizhou, China
  • StatusCertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateNov 2021
  • Entity InfoGuizhou Branch Inbound Call and Customer Complaint Case Handling Program
  • Company Name

    China Mobile Online Services Company Ltd.
  • RegionAPAC
  • LocationGuangdong, China
  • StatusCertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateOct 2021
  • Entity InfoGuangdong Branch Guangzhou Call Center Tibet Inbound Call Program
  • Company Name

    Majorel
  • RegionAPAC
  • LocationWuxi, China
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateDec 2021
  • Company Name

    Concentrix Services Korea
  • RegionAPAC
  • LocationSeoul, Korea
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMay 2022
  • Company Name

    Concentrix CVG Malaysia Snd. Bhd.
  • RegionAPAC
  • LocationKuala Lumpur, Malaysia
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMar 2022
  • Entity InfoMicrosoft SEA Surface Customer Service & Technical Support and Online Services
  • Company Name

    Beijing Interactive CRM Technology Ltd.
  • RegionAPAC
  • LocationKunming, China
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMay 2022
  • Entity InfoTeleperformance Kunming - A Single Client Technical Support Program
  • Company Name

    Dalian Kingwisoft Technology Co., Ltd.
  • RegionAPAC
  • LocationDalian, China
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateAug 2022
  • Entity InfoVideo Clip Review Program
  • Company Name

    Welsend Telecom Co., Ltd.
  • RegionAPAC
  • LocationShandong, China
  • StatusRecertified
  • CertificationCX Standard Contact Centers
  • Release7.0
  • Cert DateDec 2022
  • Entity InfoWeifang Center
  • Company Name

    Vision-X Enterprise Management, Ltd.
  • RegionAPAC
  • LocationChengdu, China
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateDec 2021
  • Entity InfoOperation and a Single Client Technical Support Program
  • Company Name

    Conduent Business Services Philippines, Inc.
  • RegionAPAC
  • LocationPasay City, Philippines
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateAug 2021
  • Company Name

    transcosmos Korea inc.
  • RegionAPAC
  • LocationSeoul, South Korea
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJun 2022