Certified Organizations
Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
Refine Your Search
Company Name
Conduent Business Service Philippines, Inc.RegionAPAC
LocationPasay, Philippines
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateAug 2023
Entity InfoTechnical Support Services
Company Name
MastercardRegionAPAC
LocationSydney, Australia
StatusApplied
CertificationCX Standard for Customer Operations
Release7.0
Cert DateJun 2022
Entity InfoB2C Contact Center
Company Name
Tuhu.cn Corp.RegionAPAC
LocationWuhu & Shanghai, China
StatusCertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJun 2023
Entity InfoCustomer Service Centers
Company Name
TDCXRegionAPAC
LocationCebu, Philippines
StatusCertified
CertificationCX Standard for OSPs
Release6.2
Cert DateJan 2023
Entity InfoOnsite and At Home
Company Name
Xi’an Jumeng Technologies Development Ltd.RegionAPAC
LocationXi'an, China
StatusCertified
CertificationCX Standard for OSPs
Release6.2
Cert DateDec 2022
Entity InfoHUAWEI Voice Program
Company Name
China Unicom Smart Connection Technology LimitedRegionAPAC
LocationBeijing, China
StatusApplied
CertificationCX Standard for Contact Centers
Release7.0
Cert DateNov 2022
Entity InfoChina Unicom Smart Network Beijing Contact Center, China Unicom Smart Network North Hebei Contact Center
Company Name
Beijing 7Runto Technology Co., Ltd.RegionAPAC
LocationWeifang, Shandong, China
StatusApplied
CertificationCX Standard for Contact Centers
Release7.0
Cert DateDec 2022
Entity InfoDouyin E-commerce Consumer Service Cooperation Project
Company Name
Beijing 7Runto Technology Co., Ltd.RegionAPAC
LocationChengdu, Sichuan Province, China
StatusApplied
CertificationCX Standard for Contact Centers
Release7.0
Cert DateFeb 2022
Entity InfoOperations Department, Samsung China Investment Co., Ltd., Contact Center
Company Name
Concentrix Services Corp.RegionAPAC
LocationQuezon City, Philippines
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateApr 2023
Entity InfoA Single Client Technical Support Program
Company Name
Shanghai Onstar Telematics Company Ltd.RegionAPAC
LocationShanghai, China
StatusCertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateApr 2023
Entity InfoSAIC-GM Customer Service Center Customer Support & Vehicle Service
Company Name
China Motion Telecare Co., Ltd.RegionAPAC
LocationShenzhen, Guangdong, China
StatusProcess Certified
CertificationCX Standard for OSPs
Release6.2
Cert DateNov 2022
Entity InfoShenzhen Huawei Operator & Admin Customer Service Project
Company Name
Concentrix Services (Thailand) Ltd.RegionAPAC
LocationBangkok, Thailand
StatusRecertified
CertificationCX Standard for OSPs
Release6.2
Cert DateJul 2022
Company Name
MajorelRegionAPAC
LocationClark, Philippines
StatusRecertified
CertificationCX Standard for OSPs
Release6.2
Cert DateSep 2022
Entity InfoA Single Chat Technical Support Program
Company Name
China Mobile Online Services Company Ltd.RegionAPAC
LocationGuangdong, China
StatusRecertified
CertificationCX Standard for CSPs
Release6.2
Cert DateNov 2022
Entity InfoGuangdong Branch Guangzhou Call Center Tibet Inbound Call Program
Company Name
MajorelRegionAPAC
LocationWuxi, China
StatusRecertified
CertificationCX Standard for OSPs
Release6.2
Cert DateDec 2022
Entity InfoWuxi Site Single Client Technical Support Program
Company Name
Concentrix Services KoreaRegionAPAC
LocationSeoul, Korea
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMay 2023
Entity InfoA Single Client Technical Support Program
Company Name
Concentrix CVG Malaysia Snd. Bhd.RegionAPAC
LocationKuala Lumpur, Malaysia
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateApr 2023
Entity InfoMicrosoft SEA Surface Customer Service & Technical Support and Online Services
Company Name
Dalian Kingwisoft Technology Co., Ltd.RegionAPAC
LocationDalian, China
StatusRecertified
CertificationCX Standard for OSPs
Release6.2
Cert DateAug 2022
Entity InfoVideo Clip Review Program
Company Name
Welsend Telecom Co., Ltd.RegionAPAC
LocationShandong, China
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateDec 2022
Entity InfoWeifang Center
Company Name
Vision-X Enterprise Management, Ltd.RegionAPAC
LocationChengdu, China
StatusRecertified
CertificationCX Standard for OSPs
Release6.2
Cert DateDec 2022
Entity InfoCD Site Operation/a Single Client Technical Support Program
Company Name
transcosmos Korea inc.RegionAPAC
LocationSeoul, South Korea
StatusRecertified
CertificationCX Standard for OSPs
Release6.2
Cert DateJun 2022
Company Name
Beijing Interactive CRM Technology Ltd.RegionAPAC
LocationXi'an, China
StatusRecertified
CertificationCX Standard for OSPs
Release6.2
Cert DateJan 2023
Entity InfoTeleperformance Xi'an- A Single Client Technical Support Program
Company Name
Concentrix Corp.RegionAPAC
LocationSuzhou, China
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2023
Entity InfoSuzhou Kewei Information Service Co., Ltd.
Company Name
Concentrix Services Corp.RegionAPAC
LocationManila, Philippines
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateApr 2023
Entity InfoA Single Client Technical Support Program
Company Name
Concentrix Corp.RegionAPAC
LocationFoshan, China
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2023
Entity InfoFoshan Jumeng Information Technology Service Co., Ltd.
Company Name
Concentrix Corp.RegionAPAC
LocationDalian, China
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2023
Entity InfoDalian Jumeng Technology Development Co., Ltd.
Company Name
Concentrix Corp.RegionAPAC
LocationBrisbane, Australia
StatusRecertified
CertificationCX Standard for OSPs
Release6.2
Cert DateAug 2022
Entity InfoAt Home Advisors A Single Client Technical Support Program