Category: APAC

Certified Organizations

Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
  • Company Name

    transcosmos Korea inc.
  • RegionAPAC
  • LocationBusan, South Korea
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJul 2021
  • Company Name

    Jiangsu Jingdong Jinke Information Technology Co., Ltd
  • RegionAPAC
  • LocationSuqian & Yangzhou, China
  • StatusCertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateJun 2022
  • Entity InfoJingdong Logistics National Customer Service Center Inbound and Digital Assisted Channel
  • Company Name

    Huawei Device Co., Ltd.
  • RegionAPAC
  • LocationXi'an, China
  • StatusCertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateJan 2022
  • Company Name

    CSS Corp.
  • RegionAPAC
  • LocationManila, Philippines
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release7.0
  • Cert DateDec 2021
  • Company Name

    Shanghai Onstar Telematics Company Ltd.
  • RegionAPAC
  • LocationShanghai, China
  • StatusApplied
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateJun 2021
  • Company Name

    China Motion Telecare
  • RegionAPAC
  • LocationShenzhen, Guangdong, China
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMay 2021
  • Entity InfoHuawei Admin & Operator Service
  • Company Name

    China Mobile Online Service Company Ltd.
  • RegionAPAC
  • LocationShanghai, China
  • StatusCertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateDec 2021
  • Company Name

    Sunshine Financial Technology Co., Ltd.
  • RegionAPAC
  • LocationBeijing, China
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateAug 2021
  • Company Name

    iFlytek Co. Ltd.
  • RegionAPAC
  • LocationHefei, Anhui, China
  • StatusCertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateJun 2021
  • Company Name

    Concentrix
  • RegionAPAC
  • LocationWellington, New Zealand
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateSep 2021
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd
  • RegionAPAC
  • LocationShanghai, China
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMar 2021
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd.
  • RegionAPAC
  • LocationXi'an, China
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateFeb 2021
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd.
  • RegionAPAC
  • LocationWuhan, China
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJan 2021
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd
  • RegionAPAC
  • LocationShanghai, China
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMar 2021
  • Company Name

    Concentrix Services (Thailand) Ltd.
  • RegionAPAC
  • LocationBangna, Bangkok, Thailand
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateFeb 2021
  • Company Name

    TDCX (PH) Inc.
  • RegionAPAC
  • LocationPasig City, Philippines
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJan 2021
  • Company Name

    TDCX (PH) Inc.
  • RegionAPAC
  • LocationCebu City, Philippines
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJan 2021
  • Company Name

    Shanghai Wicresoft Co., Ltd.
  • RegionAPAC
  • LocationShanghai, China
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateApr 2022
  • Entity InfoAlpha Project
  • Company Name

    MYNIC Berhad
  • RegionAPAC
  • LocationCyberjaya, Selangor, Malaysia
  • StatusRecertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateOct 2021
  • Company Name

    Majorel
  • RegionAPAC
  • LocationClark, Philippines
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateAug 2021
  • Company Name

    China Mobile Online Services Company Ltd.
  • RegionAPAC
  • LocationGuiyang, China
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateNov 2021
  • Company Name

    China Mobile Online Services Company Ltd.
  • RegionAPAC
  • LocationGuangzhou, China
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateOct 2021
  • Company Name

    Concentrix CVG Philippines Inc.
  • RegionAPAC
  • LocationPhilippines
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.0
  • Cert DateApr 2019
  • Company Name

    Majorel
  • RegionAPAC
  • LocationWuxi, China
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateDec 2021
  • Company Name

    Concentrix Services Korea
  • RegionAPAC
  • LocationSeoul, Korea
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMay 2022
  • Company Name

    Concentrix CVG Malaysia Snd. Bhd.
  • RegionAPAC
  • LocationKuala Lumpur, Malaysia
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.1
  • Cert DateSep 2020
  • Company Name

    Beijing Interactive CRM Technology Ltd.
  • RegionAPAC
  • LocationKunming, China
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMay 2022
  • Entity InfoTeleperformance Kunming - A Single Client Technical Support Program
  • Company Name

    Dalian Kingwisoft Technology Co., Ltd.
  • RegionAPAC
  • LocationDalian, China
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateAug 2021
  • Company Name

    Welsend Telecom Co., Ltd.
  • RegionAPAC
  • LocationShandong, China
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateDec 2021
  • Company Name

    Vision-X Enterprise Management, Ltd.
  • RegionAPAC
  • LocationChengdu, China
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateDec 2021
  • Entity InfoOperation and a Single Client Technical Support Program
  • Company Name

    Conduent Business Services Philippines, Inc.
  • RegionAPAC
  • LocationPasay City, Philippines
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateAug 2021
  • Company Name

    transcosmos Korea inc.
  • RegionAPAC
  • LocationSeoul, South Korea
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJun 2022
  • Company Name

    Beijing Interactive CRM Technology Ltd.
  • RegionAPAC
  • LocationXi'an, China
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateFeb 2022