Certified Organizations
Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
Company Name
Shanghai transcosmos Technology Limited Co.RegionAPAC
LocationShanghai, China
StatusCertified
CertificationCX Standard, OSP
Release6.2
Cert DateSep 2022
Entity InfoHUAWEI Voice, Integrated Online Service and Message Interaction with Huawei Fans Programs
Company Name
China Unicom Smart Connection Technology LimitedRegionAPAC
LocationBeijing, China
StatusApplied
CertificationCX Standard Contact Centers
Release7.0
Cert DateNov 2022
Entity InfoChina Unicom Smart Network Beijing Contact Center, China Unicom Smart Network North Hebei Contact Center
Company Name
Beijing 7Runto Technology Co., Ltd.RegionAPAC
LocationWeifang, Shandong, China
StatusApplied
CertificationCX Standard Contact Centers
Release7.0
Cert DateDec 2022
Entity InfoDouyin E-commerce Consumer Service Cooperation Project
Company Name
Beijing 7Runto Technology Co., Ltd.RegionAPAC
LocationChengdu, Sichuan Province, China
StatusApplied
CertificationCX Standard Contact Centers
Release7.0
Cert DateFeb 2022
Entity InfoOperations Department, Samsung China Investment Co., Ltd., Contact Center
Company Name
Shanghai transcosmos Technology Limited Co., Ltd.RegionAPAC
LocationShanghai, China
StatusCertified
CertificationCX Standard, OSP
Release6.2
Cert DateSep 2022
Entity InfoCC BU 1st Division - OP2-1 - Dyson Wechat After-sales Service Program
Company Name
DH SSC Malaysia Sdn BhdRegionAPAC
LocationKuala Lumpur, Malaysia
StatusProcess Certified
CertificationCX Standard, CSP
Release7.0
Cert DateSep 2022
Company Name
Concentrix Services Corp.RegionAPAC
LocationQuezon City, Philippines
StatusCertified
CertificationCX Standard, OSP
Release6.2
Cert DateJun 2022
Entity InfoAvalon (UPA)
Company Name
Jiangsu Jingdong Jinke Information Technology Co., LtdRegionAPAC
LocationSuqian & Yangzhou, China
StatusCertified
CertificationCX Standard, CSP
Release6.2
Cert DateJun 2022
Entity InfoJingdong Logistics National Customer Service Center Inbound and Digital Assisted Channel
Company Name
Huawei Device Co., Ltd.RegionAPAC
LocationXi'an, China
StatusCertified
CertificationCX Standard, CSP
Release6.2
Cert DateJan 2022
Company Name
CSS Corp.RegionAPAC
LocationManila, Philippines
StatusApplied
CertificationCX Standard, OSP
Release7.0
Cert DateDec 2021
Company Name
Shanghai Onstar Telematics Company Ltd.RegionAPAC
LocationShanghai, China
StatusApplied
CertificationCX Standard, CSP
Release6.2
Cert DateJun 2021
Company Name
China Motion TelecareRegionAPAC
LocationShenzhen, Guangdong, China
StatusApplied
CertificationCX Standard, OSP
Release6.2
Cert DateMay 2021
Entity InfoHuawei Admin & Operator Service
Company Name
China Mobile Online Service Company Ltd.RegionAPAC
LocationShanghai, China
StatusCertified
CertificationCX Standard, CSP
Release6.2
Cert DateDec 2021
Company Name
Sunshine Financial Technology Co., Ltd.RegionAPAC
LocationBeijing, China
StatusCertified
CertificationCX Standard, OSP
Release6.2
Cert DateAug 2021
Company Name
Shanghai transcosmos Technology Limited Co., Ltd.RegionAPAC
LocationXi'an, China
StatusCertified
CertificationCX Standard, OSP
Release6.2
Cert DateSep 2022
Entity InfoXi'an Branch HUAWEI Voice and Integrated Online Service Programs
Company Name
Shanghai transcosmos Technology Limited Co., Ltd.RegionAPAC
LocationWuhan, China
StatusApplied
CertificationCX Standard, OSP
Release6.2
Cert DateJan 2021
Company Name
Concentrix Services (Thailand) Ltd.RegionAPAC
LocationBangkok, Thailand
StatusRecertified
CertificationCX Standard, OSP
Release6.2
Cert DateJul 2022
Company Name
TDCX (PH) Inc.RegionAPAC
LocationPasig City, Philippines
StatusCertified
CertificationCX Standard, OSP
Release6.2
Cert DateJun 2022
Company Name
TDCX (PH) Inc.RegionAPAC
LocationCebu City, Philippines
StatusApplied
CertificationCX Standard, OSP
Release6.2
Cert DateJan 2021
Company Name
Shanghai Wicresoft Co., Ltd.RegionAPAC
LocationShanghai, China
StatusCertified
CertificationCX Standard, OSP
Release6.2
Cert DateApr 2022
Entity InfoAlpha Project
Company Name
MYNIC BerhadRegionAPAC
LocationCyberjaya, Selangor, Malaysia
StatusRecertified
CertificationPIC Standard
Release6.2
Cert DateOct 2021
Company Name
MajorelRegionAPAC
LocationClark, Philippines
StatusRecertified
CertificationCX Standard, OSP
Release6.2
Cert DateSep 2022
Entity InfoA Single Chat Technical Support Program
Company Name
China Mobile Online Services Company Ltd.RegionAPAC
LocationGuizhou, China
StatusCertified
CertificationCX Standard, CSP
Release6.2
Cert DateNov 2021
Entity InfoGuizhou Branch Inbound Call and Customer Complaint Case Handling Program
Company Name
China Mobile Online Services Company Ltd.RegionAPAC
LocationGuangdong, China
StatusCertified
CertificationCX Standard, CSP
Release6.2
Cert DateOct 2021
Entity InfoGuangdong Branch Guangzhou Call Center Tibet Inbound Call Program
Company Name
MajorelRegionAPAC
LocationWuxi, China
StatusRecertified
CertificationCX Standard, OSP
Release6.2
Cert DateDec 2021
Company Name
Concentrix Services KoreaRegionAPAC
LocationSeoul, Korea
StatusRecertified
CertificationCX Standard, OSP
Release6.2
Cert DateMay 2022
Company Name
Concentrix CVG Malaysia Snd. Bhd.RegionAPAC
LocationKuala Lumpur, Malaysia
StatusRecertified
CertificationCX Standard, OSP
Release6.2
Cert DateMar 2022
Entity InfoMicrosoft SEA Surface Customer Service & Technical Support and Online Services
Company Name
Beijing Interactive CRM Technology Ltd.RegionAPAC
LocationKunming, China
StatusRecertified
CertificationCX Standard, OSP
Release6.2
Cert DateMay 2022
Entity InfoTeleperformance Kunming - A Single Client Technical Support Program
Company Name
Dalian Kingwisoft Technology Co., Ltd.RegionAPAC
LocationDalian, China
StatusRecertified
CertificationCX Standard, OSP
Release6.2
Cert DateAug 2022
Entity InfoVideo Clip Review Program
Company Name
Welsend Telecom Co., Ltd.RegionAPAC
LocationShandong, China
StatusRecertified
CertificationCX Standard Contact Centers
Release7.0
Cert DateDec 2022
Entity InfoWeifang Center
Company Name
Vision-X Enterprise Management, Ltd.RegionAPAC
LocationChengdu, China
StatusRecertified
CertificationCX Standard, OSP
Release6.2
Cert DateDec 2021
Entity InfoOperation and a Single Client Technical Support Program
Company Name
Conduent Business Services Philippines, Inc.RegionAPAC
LocationPasay City, Philippines
StatusRecertified
CertificationCX Standard, OSP
Release6.2
Cert DateAug 2021
Company Name
transcosmos Korea inc.RegionAPAC
LocationSeoul, South Korea
StatusRecertified
CertificationCX Standard, OSP
Release6.2
Cert DateJun 2022