Certified Organizations
Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
Company Name
Huawei Device Co., Ltd.RegionAPAC
CertificationCX Standard, CSP
StatusCertified
Release6.2
Cert DateJan 2022
LocationXi'an, China
Company Name
trancosmos Korea, Inc.RegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateMay 2021
LocationSeoul, Korea
Company Name
CSS Corp.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release7.0
Cert DateDec 2021
LocationManila, Philippines
Company Name
Shanghai Onstar Telematics Company Ltd.RegionAPAC
CertificationCX Standard, CSP
StatusApplied
Release6.2
Cert DateJun 2021
LocationShanghai, China
Company Name
China Motion TelecareRegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateMay 2021
LocationShenzhen, Guangdong, China
Company Name
JD LogisticsRegionAPAC
CertificationCX Standard, CSP
StatusApplied
Release6.2
Cert DateMar 2021
LocationSuqian & Yangzhou, China
Company Name
China Mobile Online Service Company Ltd.RegionAPAC
CertificationCX Standard, CSP
StatusCertified
Release6.2
Cert DateDec 2021
LocationShanghai, China
Company Name
Sunshine Financial Technology Co., Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateAug 2021
LocationBeijing, China
Company Name
iFlytek Co. Ltd.RegionAPAC
CertificationCX Standard, CSP
StatusCertified
Release6.2
Cert DateJun 2021
LocationHefei, Anhui, China
Company Name
ConcentrixRegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateSep 2021
LocationWellington, New Zealand
Company Name
Shanghai transcosmos Technology Limited Co., LtdRegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateMar 2021
LocationShanghai, China
Company Name
Shanghai transcosmos Technology Limited Co., Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateFeb 2021
LocationXi'an, China
Company Name
Shanghai transcosmos Technology Limited Co., Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateJan 2021
LocationWuhan, China
Company Name
Shanghai transcosmos Technology Limited Co., LtdRegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateMar 2021
LocationShanghai, China
Company Name
Concentrix Services (Thailand) Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateFeb 2021
LocationBangna, Bangkok, Thailand
Company Name
TDCX (PH) Inc.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateJan 2021
LocationPasig City, Philippines
Company Name
TDCX (PH) Inc.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateJan 2021
LocationCebu City, Philippines
Company Name
PICC Life Insurance Co. Ltd.RegionAPAC
CertificationPIC Standard
StatusCertified
Release6.2
Cert DateJan 2021
LocationZhengzhou, China
Company Name
Shanghai Wicresoft Co., Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateApr 2021
LocationShanghai, China
Company Name
Jingdong Technology Holding Co., Ltd.RegionAPAC
CertificationCX Standard, CSP
StatusCertified
Release6.2
Cert DateJan 2021
LocationChengdu, China
Company Name
MYNIC BerhadRegionAPAC
CertificationPIC Standard
StatusRecertified
Release6.2
Cert DateOct 2021
LocationCyberjaya, Selangor, Malaysia
Company Name
MajorelRegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateJan 2021
LocationClark, Philippines
Company Name
DiDiRegionAPAC
CertificationCX Standard, CSP
StatusProcess
Certified
Certified
Release6.2
Cert DateNov 2020
LocationWuhan City, China
Company Name
China Mobile Online Services Company Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateNov 2021
LocationGuiyang, China
Company Name
China Mobile Online Services Company Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateOct 2021
LocationGuangzhou, China
Company Name
Hebei Honglian95 Information Industry Co., Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusProcess
Certified
Certified
Release6.2
Cert DateMar 2021
LocationShijiazhuang, Hebei, China
Company Name
Shandong Sunshine Jinfu Information Technology Co., Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.1
Cert DateMar 2020
LocationShangdong, China
Company Name
Dada Glory Network Technology Ltd.RegionAPAC
CertificationCX Standard, CSP
StatusCertified
Release6.1
Cert DateNov 2020
LocationShanghai, China
Company Name
Concentrix CVG Philippines Inc.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.0
Cert DateApr 2019
LocationPhilippines
Company Name
MajorelRegionAPAC
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateDec 2021
LocationWuxi, China
Company Name
Concentrix Services KoreaRegionAPAC
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateFeb 2021
LocationSeoul, Korea
Company Name
Concentrix CVG Malaysia Snd. Bhd.RegionAPAC
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateSep 2020
LocationKuala Lumpur, Malaysia
Company Name
Beijing Interactive CRM Technology Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateApr 2021
LocationKunming, China