Category: EMEA

Certified Organizations

Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
  • Company Name

    5CA
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateJul 2022
  • LocationThe Netherlands
  • Company Name

    AlasilaCX
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateJun 2022
  • LocationRiyadh, Saudi Arabia
  • Company Name

    Huawei Device Co., Ltd.
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateMar 2022
  • LocationCairo, Egypt
  • Company Name

    Orange Guinée
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusCertified
  • Release6.2
  • Cert DateSep 2021
  • LocationConakry, Guinée
  • Company Name

    Sitel Group
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateApr 2022
  • LocationRomania
  • Company Name

    Malomatia
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateJul 2021
  • LocationDoha, Qatar
  • Company Name

    SolexPLUS
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateAug 2021
  • LocationRiyadh, Saudi Arabia
  • Company Name

    Tamkeen Technologies
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateDec 2021
  • LocationRiyadh, Saudi Arabia
  • Company Name

    Perfect Presentation Co. (2P)
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusApplied
  • Release6.2
  • Cert DateJun 2021
  • LocationRiyadh, Saudi Arabia
  • Company Name

    Solutions by STC
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateMar 2022
  • LocationSaudi Arabia
  • Company Name

    SmartLink
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateMar 2022
  • LocationRiyadh, Saudi Arabia
  • Company Name

    Conduent
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusProcess Certified
  • Release6.2
  • Cert DateSep 2021
  • LocationGronau, Germany
  • Company Name

    Teleperformance Germany
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateNov 2021
  • LocationGorlitz, Germany
  • Company Name

    Teleperformance
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateDec 2021
  • LocationIstanbul, Turkey
  • Company Name

    Majorel
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateMay 2021
  • LocationCasablanca, Morocco
  • Company Name

    Webhelp Agadir
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusRecertified
  • Release6.2
  • Cert DateMar 2022
  • LocationMorocco
  • Company Name

    Webhelp Amman
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.1
  • Cert DateMar 2021
  • LocationJordan
  • Company Name

    ccc by stc
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateJun 2022
  • LocationRiyadh & Jeddah, Saudi Arabia
  • Company Name

    Saudi Telecom Company (STC)
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusCertified
  • Release6.2
  • Cert DateDec 2021
  • LocationRiyadh & Dammam, Saudi Arabia
  • Company Name

    Majorel
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusRecertified
  • Release6.2
  • Cert DateAug 2021
  • LocationTbilisi, Georgia
  • Company Name

    Webhelp Turkey
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusRecertified
  • Release6.2
  • Cert DateApr 2021
  • LocationGaziemir - Izmir
  • Company Name

    Orange Mali
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusRecertified
  • Release6.2
  • Cert DateDec 2021
  • LocationMali, Africa
  • Company Name

    Orange Jordan
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusRecertified
  • Release6.2
  • Cert DateOct 2021
  • LocationAmman, Jordan
  • Company Name

    Conduent
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateSep 2021
  • LocationValence, France
  • Company Name

    Teleperformance
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusRecertified
  • Release6.2
  • Cert DateDec 2019
  • LocationCairo, Egypt
  • Company Name

    Orange Polska S.A.
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusRecertified
  • Release6.2
  • Cert DateFeb 2022
  • LocationWarsaw, Poland
  • Company Name

    arvato Bertelsmann
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.1
  • Cert DateFeb 2019
  • LocationLille, France
  • Company Name

    Webhelp Nederland
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusRecertified
  • Release6.2
  • Cert DateNov 2021
  • LocationGroningen, The Netherlands
  • Company Name

    Orange Côte d’Ivoire
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusRecertified
  • Release6.0
  • Cert DateJul 2019
  • LocationAbidjan, Côte d'Ivoire
  • Company Name

    Orange Madagascar
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusRecertified
  • Release6.0
  • Cert DateFeb 2019
  • LocationMadagascar, Africa
  • Company Name

    Orange Romania S.A.
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusRecertified
  • Release6.2
  • Cert DateMar 2022
  • LocationBucharest, Cluj, Galati & Timisoara, Romania
  • Company Name

    Aquitel
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusRecertified
  • Release6.2
  • Cert DateJan 2022
  • LocationPoitiers, France
  • Company Name

    Teleperformance Dubai
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusRecertified
  • Release6.1
  • Cert DateOct 2021
  • LocationDubai, UAE