Certified Organizations
Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
Refine Your Search
Company Name
Concentrix Corp.RegionNorth America
LocationHalifax and Niagara Falls, Canada
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMar 2024
Entity InfoA Single Client Technical Support Program
Company Name
IntouchCXRegionNorth America
LocationMesa, Arizona
StatusApplied
CertificationCX Standard for Contact Centers
Release7.0
Cert DateDec 2023
Entity InfoA Single Client Customer Service Program
Company Name
TeleperformanceRegionNorth America
LocationToronto, Ontario, Canada
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateApr 2023
Entity InfoAt Home Advisors Canada, A Single Client Technical Support Program
Company Name
MastercardRegionNorth America
LocationO'Fallon, Missouri
StatusApplied
CertificationCX Standard for Customer Operations
Release7.0
Cert DateJun 2022
Entity InfoB2B Contact Center
Company Name
MastercardRegionNorth America
LocationO'Fallon, Missouri
StatusCertified
CertificationCX Standard for Customer Operations
Release7.0
Cert DateSep 2023
Entity InfoB2C Contact Center
Company Name
Concentrix Corp.RegionNorth America
LocationUnited States
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJun 2023
Entity InfoAt Home Advisors Client Technical Support and Customer Service Programs
Company Name
ConduentRegionNorth America
LocationSorento, Florida
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2023
Entity InfoAt Home Advisors AMR for a Single Client Technical Support Program
Company Name
KellyConnectRegionNorth America
LocationTroy, Michigan
StatusCertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMay 2023
Entity InfoA Single Client Technical Support Program
Company Name
ConduentRegionNorth America
LocationKingston, Jamaica
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2023
Entity InfoA Single Client Technical Support Program
Company Name
Concentrix Corp.RegionNorth America
LocationJacksonville, Florida
StatusRecertification
CertificationCX Standard for Contact Centers
Release7.0
Cert DateSep 2023
Entity InfoA Single Client Technical Support Program
Company Name
TranscomRegionNorth America
LocationDenver, Colorado
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMar 2024
Entity InfoAt Home Advisors, A Single Client Technical Support Program
Company Name
TeleperformanceRegionNorth America
LocationNorth Lauderdale, Florida
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateFeb 2024
Entity InfoAt Home Advisors USA, A Single Client Technical Support Program
Company Name
Concentrix Corp.RegionNorth America
LocationLake Mary, Florida
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateMar 2024
Entity InfoA Single Client Technical Support Program
Company Name
Concentrix Corp.RegionNorth America
LocationHamilton, Ontario, Canada
StatusRecertified
CertificationCX Standard for Contact Centers
Release7.0
Cert DateJul 2023
Entity InfoA Single Client Technical Support Program