Category: EMEA

Class Schedule

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  • Class Name

    COPC® High-Performance Management Techniques
  • DatesAug 25 - Aug 31, 2024
  • RegionEMEA
  • LocationEgypt
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesSep 22 - Sep 26, 2024
  • RegionEMEA
  • LocationEgypt
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesOct 28 - Nov 1, 2024
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Lean Six Sigma for Contact Centers – Yellow Belt Training
  • DatesAug 11 - Aug 15, 2024
  • RegionEMEA
  • LocationEgypt
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesDec 3 - Dec 5, 2024
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesNov 18 - Nov 19, 2024
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesNov 4 - Nov 8, 2024
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® High-Performance Management Techniques
  • DatesSep 9 - Sep 13, 2024
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesSep 30 - Oct 4, 2024
  • RegionEMEA
  • LocationAmsterdam
  • Format
    In-Person
  • Class Details

  • Class Name

    COPC® Mastering Workforce Management
  • DatesSep 24 - Sep 26, 2024
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details