Certified Organizations
Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
Company Name
Webhelp AmmanRegionEMEA
CertificationCX Standard, OSP
StatusCertified
Release6.1
Cert DateMar 2021
LocationJordan
Company Name
Shandong Sunshine Jinfu Information Technology Co., Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.1
Cert DateMar 2020
LocationShangdong, China
Company Name
Dada Glory Network Technology Ltd.RegionAPAC
CertificationCX Standard, CSP
StatusCertified
Release6.1
Cert DateNov 2020
LocationShanghai, China
Company Name
ConcentrixRegionNorth America
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateFeb 2021
LocationHalifax, Nova Scotia
Company Name
arvato BertelsmannRegionEMEA
CertificationCX Standard, OSP
StatusApplied
Release6.1
Cert DateFeb 2019
LocationLille, France
Company Name
Concentrix CVG Malaysia Snd. Bhd.RegionAPAC
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateSep 2020
LocationKuala Lumpur, Malaysia
Company Name
ConcentrixRegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateDec 2021
LocationTokyo
Company Name
Teleperformance DubaiRegionEMEA
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateOct 2021
LocationDubai, UAE
Company Name
Vision-X Enterprise Management, Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateNov 2020
LocationChengdu, China
Company Name
Conduent Czech Republic s.r.o.RegionEMEA
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateJan 2020
LocationPrague, Czech Republic
Company Name
ConcentrixRegionNorth America
CertificationCX Standard, OSP
StatusCertified
Release6.1
Cert DateJul 2020
LocationPeterborough, Ontario
Company Name
ConcentrixRegionNorth America
CertificationCX Standard, OSP
StatusCertified
Release6.1
Cert DateDec 2020
LocationNiagara Falls, Ontario
Company Name
ConcentrixRegionNorth America
CertificationCX Standard, OSP
StatusCertified
Release6.1
Cert DateJul 2020
LocationHamilton, Ontario
Company Name
ConcentrixRegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateNov 2021
LocationSapporo
Company Name
ConcentrixRegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateDec 2021
LocationHiroshima
Company Name
ConcentrixRegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateDec 2021
LocationFukuoka
Company Name
Teleperformance ItalyRegionEMEA
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateDec 2020
LocationRome, Italy
Company Name
Orange TunisieRegionEMEA
CertificationCX Standard, CSP
StatusRecertified
Release6.1
Cert DateJan 2020
LocationTunisia, Africa
Company Name
Beijing Interactive CRM Technology Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateJul 2020
LocationNanning, China
Company Name
Concentrix (Suzhou) Information Consulting Co., Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateAug 2020
LocationSuzhou, China