Category: 6.2

Certified Organizations

Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
  • Company Name

    SkyTel
  • RegionLATAM
  • CertificationPIC Standard
  • StatusCertified
  • Release6.2
  • Cert DateJul 2022
  • LocationParaguay
  • Company Name

    Huawei Device Co., Ltd.
  • RegionAPAC
  • CertificationCX Standard, CSP
  • StatusCertified
  • Release6.2
  • Cert DateJan 2022
  • LocationXi'an, China
  • Company Name

    Huawei Device Co., Ltd.
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateMar 2022
  • LocationCairo, Egypt
  • Company Name

    Orange Guinée
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusCertified
  • Release6.2
  • Cert DateSep 2021
  • LocationConakry, Guinée
  • Company Name

    trancosmos Korea, Inc.
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateMay 2021
  • LocationSeoul, Korea
  • Company Name

    Teleperformance Mohali
  • RegionIndia
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateJun 2021
  • LocationMohali
  • Company Name

    Malomatia
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateJul 2021
  • LocationDoha, Qatar
  • Company Name

    SolexPLUS
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateAug 2021
  • LocationRiyadh, Saudi Arabia
  • Company Name

    Perfect Presentation Co. (2P)
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusApplied
  • Release6.2
  • Cert DateJun 2021
  • LocationRiyadh, Saudi Arabia
  • Company Name

    IDFC First Bank Ltd.
  • RegionIndia
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateJun 2021
  • LocationMumbai
  • Company Name

    Shanghai Onstar Telematics Company Ltd.
  • RegionAPAC
  • CertificationCX Standard, CSP
  • StatusApplied
  • Release6.2
  • Cert DateJun 2021
  • LocationShanghai, China
  • Company Name

    China Motion Telecare
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateMay 2021
  • LocationShenzhen, Guangdong, China
  • Company Name

    Atento Guatemala
  • RegionLATAM
  • CertificationPIC Standard
  • StatusCertified
  • Release6.2
  • Cert DateDec 2021
  • LocationGuatemala
  • Company Name

    JD Logistics
  • RegionAPAC
  • CertificationCX Standard, CSP
  • StatusApplied
  • Release6.2
  • Cert DateMar 2021
  • LocationSuqian & Yangzhou, China
  • Company Name

    China Mobile Online Service Company Ltd.
  • RegionAPAC
  • CertificationCX Standard, CSP
  • StatusCertified
  • Release6.2
  • Cert DateDec 2021
  • LocationShanghai, China
  • Company Name

    Japan Concentrix KK
  • RegionJapan
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateFeb 2022
  • LocationSapporo
  • Company Name

    Teleperformance
  • RegionJapan
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateFeb 2022
  • LocationTokyo
  • Company Name

    Conduent
  • RegionEMEA
  • CertificationCX Standard, CSP
  • StatusProcess Certified
  • Release6.2
  • Cert DateSep 2021
  • LocationGronau, Germany
  • Company Name

    Teleperformance Germany
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateNov 2021
  • LocationGorlitz, Germany
  • Company Name

    Teleperformance
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateDec 2021
  • LocationIstanbul, Turkey
  • Company Name

    Sunshine Financial Technology Co., Ltd.
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateAug 2021
  • LocationBeijing, China
  • Company Name

    iFlytek Co. Ltd.
  • RegionAPAC
  • CertificationCX Standard, CSP
  • StatusCertified
  • Release6.2
  • Cert DateJun 2021
  • LocationHefei, Anhui, China
  • Company Name

    Concentrix
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateSep 2021
  • LocationWellington, New Zealand
  • Company Name

    Telecable
  • RegionLATAM
  • CertificationPIC Standard
  • StatusCertified
  • Release6.2
  • Cert DateNov 2021
  • LocationSan José, Costa Rica
  • Company Name

    Ibex ITSC
  • RegionNorth America
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateSep 2021
  • LocationSpring Hill, Tennessee
  • Company Name

    Sitel Group
  • RegionNorth America
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateAug 2021
  • LocationKnoxville, Tennessee
  • Company Name

    Fujitsu Frontech Ltd.
  • RegionJapan
  • CertificationCX Standard, CSP
  • StatusCertified
  • Release6.2
  • Cert DateSep 2021
  • LocationKumagaya City
  • Company Name

    Emtelco
  • RegionLATAM
  • CertificationPIC Standard
  • StatusCertified
  • Release6.2
  • Cert DateOct 2021
  • LocationMedellín, Colombia
  • Company Name

    Majorel
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateMay 2021
  • LocationCasablanca, Morocco
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateMar 2021
  • LocationShanghai, China
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd.
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateFeb 2021
  • LocationXi'an, China
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd.
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateJan 2021
  • LocationWuhan, China
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateMar 2021
  • LocationShanghai, China