Category: 8.0

Certified Organizations

Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.

  • Company Name

    Mercedes-Benz Customer Assistance Center Maastricht N.V.
  • Region EMEA
  • Location Netherlands
  • Status Applied
  • Certification CX Standard for Customer Operations
  • Release 8.0
  • Cert Date Sep 2026
  • Account Info Quality, Workforce Management and CX Processes

  • Company Name

    Extensya
  • Region EMEA
  • Location Saudi Arabia
  • Status Applied
  • Certification CX Standard for Customer Operations
  • Release 8.0
  • Cert Date Aug 2026
  • Account Info A Selection of Key Accounts

  • Company Name

    ITQAN
  • Region EMEA
  • Location Saudi Arabia
  • Status Applied
  • Certification CX Standard for Customer Operations
  • Release 8.0
  • Cert Date Jun 2026
  • Account Info Inbound Customer Contact Center Services