Certified Organizations
Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
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Company Name
SmartLink KSARegionEMEA
LocationRiyadh, Saudi Arabia
StatusApplied
CertificationCX Standard for OSPs
Release7.0
Cert DateOct 2022
Entity InfoAccounts Managed by SmartLink
Company Name
Ithra United Business ServicesRegionEMEA
LocationRiyadh, Saudi Arabia
StatusApplied
CertificationCX Standard for OSPs
Release7.0
Cert DateDec 2022
Company Name
5CARegionEMEA
LocationThe Netherlands
StatusProcess Recertified
CertificationCX Standard for OSPs
Release7.0
Cert DateNov 2023
Entity InfoGlobal Workforce Management
Company Name
AlasilaCXRegionEMEA
LocationRiyadh, Saudi Arabia
StatusApplied
CertificationCX Standard for OSPs
Release7.0
Cert DateJun 2022