Certified Organizations
Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
Company Name
SkyTelRegionLATAM
CertificationPIC Standard
StatusCertified
Release6.2
Cert DateJul 2022
LocationParaguay
Company Name
Atento GuatemalaRegionLATAM
CertificationPIC Standard
StatusCertified
Release6.2
Cert DateDec 2021
LocationGuatemala
Company Name
TelecableRegionLATAM
CertificationPIC Standard
StatusCertified
Release6.2
Cert DateNov 2021
LocationSan José, Costa Rica
Company Name
EmtelcoRegionLATAM
CertificationPIC Standard
StatusCertified
Release6.2
Cert DateOct 2021
LocationMedellín, Colombia
Company Name
PICC Life Insurance Co. Ltd.RegionAPAC
CertificationPIC Standard
StatusCertified
Release6.2
Cert DateJan 2021
LocationZhengzhou, China
Company Name
MYNIC BerhadRegionAPAC
CertificationPIC Standard
StatusRecertified
Release6.2
Cert DateOct 2021
LocationCyberjaya, Selangor, Malaysia
Company Name
Conecta Redes y Servicios S.A.RegionLATAM
CertificationPIC Standard
StatusRecertified
Release6.2
Cert DateDec 2021
LocationSanta Cruz de la Sierra, Bolivia
Company Name
OPS Contact CenterRegionLATAM
CertificationPIC Standard
StatusRecertified
Release6.2
Cert DateSep 2021
LocationTegucigalpa, Honduras
Company Name
Banco Promerica de Costa Rica S.A.RegionLATAM
CertificationPIC Standard
StatusRecertified
Release6.2
Cert DateOct 2021
LocationSan Jose, Costa Rica
Company Name
NetcomRegionLATAM
CertificationPIC Standard
StatusRecertified
Release6.2
Cert DateSep 2021
LocationCosta Rica
Company Name
BancoEstado Contacto 24 Horas S.A.RegionLATAM
CertificationPIC Standard
StatusApplied
Release6.2
Cert DateApr 2020
LocationLota, Chile
Company Name
TKM Customer Solutions S.A. de C.V.RegionLATAM
CertificationPIC Standard
StatusRecertified
Release6.2
Cert DateNov 2021
LocationMexico City, Mexico
Company Name
Konexo Centro de SolucionesRegionLATAM
CertificationPIC Standard
StatusRecertified
Release6.2
Cert DateNov 2021
LocationMorelia, Mexico
Company Name
BAC CredomaticRegionLATAM
CertificationPIC Standard
StatusApplied
Release6.2
Cert DateFeb 2021
LocationSan Jose, Costa Rica