Category: PIC Standard

Certified Organizations

Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
  • Company Name

    Banco Atlántida
  • RegionLATAM
  • LocationHonduras
  • StatusCertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateAug 2022
  • Entity InfoOperaciones de Servicio al Cliente y Televentas
  • Company Name

    Apex Paraguay
  • RegionLATAM
  • LocationAsuncion, Paraguay
  • StatusCertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateJul 2022
  • Entity InfoServicio a Clientes Mobile de TIGO Paraguay
  • Company Name

    SkyTel
  • RegionLATAM
  • LocationParaguay
  • StatusCertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateJul 2022
  • Company Name

    Atento Guatemala
  • RegionLATAM
  • LocationGuatemala
  • StatusCertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateDec 2021
  • Company Name

    Telecable
  • RegionLATAM
  • LocationSan José, Costa Rica
  • StatusCertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateNov 2021
  • Company Name

    Emtelco
  • RegionLATAM
  • LocationMedellín, Colombia
  • StatusCertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateOct 2021
  • Company Name

    MYNIC Berhad
  • RegionAPAC
  • LocationCyberjaya, Selangor, Malaysia
  • StatusRecertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateOct 2021
  • Company Name

    Conecta Redes y Servicios S.A.
  • RegionLATAM
  • LocationSanta Cruz de la Sierra, Bolivia
  • StatusRecertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateDec 2021
  • Company Name

    OPS Contact Center
  • RegionLATAM
  • LocationTegucigalpa, Honduras
  • StatusRecertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateSep 2021
  • Company Name

    Banco Promerica de Costa Rica S.A.
  • RegionLATAM
  • LocationSan Jose, Costa Rica
  • StatusRecertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateOct 2021
  • Company Name

    Netcom
  • RegionLATAM
  • LocationCosta Rica
  • StatusRecertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateSep 2021
  • Company Name

    BancoEstado Contacto 24 Horas S.A.
  • RegionLATAM
  • LocationLota, Chile
  • StatusApplied
  • CertificationPIC Standard
  • Release6.2
  • Cert DateApr 2020
  • Company Name

    TKM Customer Solutions S.A. de C.V.
  • RegionLATAM
  • LocationMexico City, Mexico
  • StatusRecertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateNov 2021
  • Company Name

    Konexo Centro de Soluciones
  • RegionLATAM
  • LocationMorelia, Mexico
  • StatusRecertified
  • CertificationPIC Standard
  • Release6.2
  • Cert DateNov 2021
  • Company Name

    BAC Credomatic
  • RegionLATAM
  • LocationSan Jose, Costa Rica
  • StatusApplied
  • CertificationPIC Standard
  • Release6.2
  • Cert DateFeb 2021