Call Center Consulting Training
Benefits of working with COPC Inc.
Our consulting clients are major brands in travel, financial services, telecom and technology. Our goal is to help your call center operation achieve sustained improvement in service and quality. By working with COPC Inc., you will achieve a significant return on investment.
Call Center Training Features
Closed Loop Integration
Tight integration with our consulting services and certification program.
Thorough course offerings available online, in-person, or virtual.
Comprehensive information covering all aspects of operations that support the customer experience.
Industry expert instructors who offer real-world examples of operational issues and solutions.