As a reminder, here are the current COPC Inc. designations:
- COPC Implementation Leader
- This training is based on the COPC CX Standard, Rel. 6.0.
- COPC VMO Registered Coordinator
- This training is based on the COPC VMO Standard, Rel. 5.0–5.2.
If you do not hold one of these designations, consider taking one of the following classes:
- COPC® Best Practices for CX Operations –for any call center or customer experience professional
- COPC® Best Practices for Vendor Management Organizations–for any vendor management professional
Learn more about COPC training classes.