Welcome to the COPC Inc. Private Library.

CX Performance Leaders to Release 7.0 New!
CX Implementation Leaders to Release 6.0-6.2
For questions, send an email to info@copc.com.

The current COPC Inc. designation is:

Certified Customer Experience (CX) Performance Leader. This designation is achieved by successfully completing training based on the COPC CX Standard to Release 7.0.

If you do not hold this designation, we encourage you to attend the COPC® Best Practices for Customer Experience (CX) Operations, Release 7.0, or email to info@copc.com to find out if you are eligible for Release 7.0 Upskill Training online to keep your status current.

Click here to find a class near you, or to learn more about COPC Inc. Training.