Certified Organizations
Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
Company Name
Japan Concentrix KKRegionJapan
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateFeb 2022
LocationSapporo
Company Name
TeleperformanceRegionJapan
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateFeb 2022
LocationTokyo
Company Name
Fujitsu Frontech Ltd.RegionJapan
CertificationCX Standard, CSP
StatusCertified
Release6.2
Cert DateSep 2021
LocationKumagaya City
Company Name
Japan Automobile FederationRegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateMar 2022
LocationTokyo, Osaka, Nagoya & Fukuoka
Company Name
Sumitomo Mitsui Card Company, Ltd.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateDec 2021
LocationOsaka & Tokyo
Company Name
Net One Systems Co., Ltd.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateNov 2021
LocationTokyo
Company Name
Orient Corp.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateOct 2021
LocationFujimino
Company Name
NTT-ME Corp.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateJul 2022
LocationTokyo, Saitama & Hokkaido
Company Name
SMBC Trust Bank Ltd.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateFeb 2022
LocationOkinawa & Tokyo
Company Name
SMBC Consumer Finance Co., Ltd.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateOct 2021
LocationTokyo & Fukuoka
Company Name
ConcentrixRegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateDec 2021
LocationTokyo
Company Name
transcosmos inc.RegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateJan 2022
LocationOsaka
Company Name
transcosmos inc.RegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateJan 2022
LocationOkinawa
Company Name
SMBC Nikko Securities Inc.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateAug 2021
LocationTokyo & Osaka
Company Name
SMBC Consumer Finance Co., Ltd.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateJul 2022
LocationTokyo & Osaka
Company Name
SCSK ServiceWare Corp.RegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateMar 2022
LocationOsaka
Company Name
NTT Communications Corp.RegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateSep 2021
LocationTokyo & Sapporo
Company Name
Mizuho Securities Co., Ltd.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateOct 2021
LocationTokyo & Osaka
Company Name
KONICA MINOLTA, INC.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateMar 2022
LocationTokyo
Company Name
JAL Card, Inc.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateJan 2022
LocationTokyo
Company Name
Hitachi Systems, Ltd.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateNov 2021
LocationKanagawa & Osaka
Company Name
FUJIFILM Service Creative Corp.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateNov 2021
LocationYokohama & Osaka
Company Name
ConcentrixRegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateNov 2021
LocationSapporo
Company Name
ConcentrixRegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateDec 2021
LocationHiroshima
Company Name
ConcentrixRegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateDec 2021
LocationFukuoka
Company Name
Aflac Life Insurance Japan Ltd.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateOct 2021
LocationChofu, Kobe, Sendai & Sapporo