Category: Japan

Certified Organizations

Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
  • Company Name

    transcosmos inc.
  • RegionJapan
  • LocationOsaka
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMay 2022
  • Entity InfoA Single Client Technical Support Program - Work At Home
  • Company Name

    Japan Concentrix KK
  • RegionJapan
  • LocationSapporo
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateFeb 2022
  • Company Name

    Teleperformance
  • RegionJapan
  • LocationTokyo
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateFeb 2022
  • Company Name

    Fujitsu Frontech Ltd.
  • RegionJapan
  • LocationKumagaya City
  • StatusCertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateSep 2021
  • Company Name

    Japan Automobile Federation
  • RegionJapan
  • LocationTokyo, Osaka, Nagoya & Fukuoka
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateMar 2022
  • Company Name

    Sumitomo Mitsui Card Company, Ltd.
  • RegionJapan
  • LocationOsaka & Tokyo
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateDec 2021
  • Company Name

    Net One Systems Co., Ltd.
  • RegionJapan
  • LocationTokyo
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateNov 2021
  • Company Name

    Orient Corp.
  • RegionJapan
  • LocationFujimino
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateOct 2021
  • Company Name

    NTT-ME Corp.
  • RegionJapan
  • LocationTokyo, Saitama & Hokkaido
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateJul 2022
  • Company Name

    SMBC Trust Bank Ltd.
  • RegionJapan
  • LocationOkinawa & Tokyo
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateFeb 2022
  • Company Name

    SMBC Consumer Finance Co., Ltd.
  • RegionJapan
  • LocationTokyo & Fukuoka
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateOct 2021
  • Company Name

    Concentrix
  • RegionJapan
  • LocationTokyo
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.1
  • Cert DateDec 2021
  • Company Name

    transcosmos inc.
  • RegionJapan
  • LocationOsaka
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJan 2022
  • Company Name

    transcosmos inc.
  • RegionJapan
  • LocationOkinawa
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJan 2022
  • Company Name

    SMBC Nikko Securities Inc.
  • RegionJapan
  • LocationTokyo & Osaka
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateAug 2021
  • Company Name

    SMBC Consumer Finance Co., Ltd.
  • RegionJapan
  • LocationTokyo & Osaka
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateJul 2022
  • Company Name

    SCSK ServiceWare Corp.
  • RegionJapan
  • LocationOsaka
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMar 2022
  • Company Name

    NTT Communications Corp.
  • RegionJapan
  • LocationTokyo & Sapporo
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateSep 2021
  • Company Name

    Mizuho Securities Co., Ltd.
  • RegionJapan
  • LocationTokyo & Osaka
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateOct 2021
  • Company Name

    KONICA MINOLTA, INC.
  • RegionJapan
  • LocationTokyo
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateMar 2022
  • Company Name

    JAL Card, Inc.
  • RegionJapan
  • LocationTokyo
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateJan 2022
  • Company Name

    Hitachi Systems, Ltd.
  • RegionJapan
  • LocationKanagawa & Osaka
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateNov 2021
  • Company Name

    FUJIFILM Service Creative Corp.
  • RegionJapan
  • LocationYokohama & Osaka
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateNov 2021
  • Company Name

    Concentrix
  • RegionJapan
  • LocationSapporo
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.1
  • Cert DateNov 2021
  • Company Name

    Concentrix
  • RegionJapan
  • LocationHiroshima
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.1
  • Cert DateDec 2021
  • Company Name

    Concentrix
  • RegionJapan
  • LocationFukuoka
  • StatusRecertified
  • CertificationCX Standard, OSP
  • Release6.1
  • Cert DateDec 2021
  • Company Name

    Aflac Life Insurance Japan Ltd.
  • RegionJapan
  • LocationChofu, Kobe, Sendai & Sapporo
  • StatusRecertified
  • CertificationCX Standard, CSP
  • Release6.2
  • Cert DateOct 2021