Category: APAC

Class Schedule

Learn More About Our Class Offerings

  • Class Name

    COPC® Best Practices for Vendor Management Organizations
  • DatesOct 23 - Oct 27, 2023
  • RegionAPAC
  • LocationBeijing, China
  • Format
    In-Person
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesNov 6 - Nov 17, 2023
  • RegionAPAC
  • LocationKorea
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesDec 4 - Dec 15, 2023
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesNov 22 - Nov 23, 2023
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® High-Performance Management Techniques
  • DatesOct 30 - Nov 3, 2023
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesOct 4 - Oct 5, 2023
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Mastering Workforce Management
  • DatesOct 16 - Oct 20, 2023
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesDec 20 - Dec 20, 2023
  • RegionAPAC
  • LocationChina
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesDec 4 - Dec 8, 2023
  • RegionAPAC
  • LocationShanghai, China
  • Format
    In-Person
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesNov 28 - Nov 28, 2023
  • RegionAPAC
  • LocationChina
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesOct 23 - Oct 27, 2023
  • RegionAPAC
  • LocationGuangzhou, China
  • Format
    In-Person
  • Class Details

  • Class Name

    COPC® Lean Sigma for Contact Centers – Green Belt Training
  • DatesOct 16 - Oct 20, 2023
  • RegionAPAC
  • LocationBeijing, China
  • Format
    In-Person
  • Class Details