Category: APAC

Class Schedule

Learn More About Our Class Offerings
  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesDec 20 - Dec 20, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesDec 4 - Dec 8, 2023
  • RegionAPAC
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesNov 28 - Nov 28, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Lean Sigma for Contact Centers – Green Belt Training
  • DatesOct 16 - Oct 20, 2023
  • RegionAPAC
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesSep 11 - Sep 15, 2023
  • RegionAPAC
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesAug 22 - Aug 22, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Mastering Workforce Management
  • DatesAug 7 - Aug 9, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesJul 3 - Jul 7, 2023
  • RegionAPAC
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesJun 28 - Jun 28, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMay 29 - Jun 9, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Lean Six Sigma for Contact Centers – Yellow Belt Training
  • DatesMay 29 - Jun 1, 2023
  • RegionAPAC
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practice for Customer Experience Operations
  • DatesMay 8 - May 12, 2023
  • RegionAPAC
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 27 - Mar 31, 2023
  • RegionAPAC
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesFeb 15 - Feb 15, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® High Performance Management Techniques
  • DatesDec 19 - Dec 23, 2022
  • RegionAPAC
    RegionIndia
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Vendor Management Organizations
  • DatesFeb 20 - Mar 3, 2023
  • RegionAPAC
    RegionIndia
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesDec 9, 2022
  • RegionAPAC
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesFeb 1 - Feb 3, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 27 - Apr 7, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesFeb 9 - Feb 10, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details