Certified Organizations
Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
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Company Name
Concentrix Services (Dalian) Co., Ltd.Region
APAC
Location
Dalian, Foshan & Suzhou China
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.0
Cert Date
Jul 2025
Account Info
Single Technical Support Programs
Company Name
Aflac Life Insurance Japan Ltd.Region
Japan
Location
Chofu, Kobe, Sendai & Sapporo
Status
Recertified
Certification
CX Standard for Customer Operations
Release
7.0
Cert Date
Oct 2025
Account Info
Contact Centers