COPC® Best Practices for Customer Experience Operations
COPC® Best Practices for Customer Experience (CX) Operations is a rigorous, in-depth training program, with instruction on the delivery of world-class customer experience operations and benchmark practices that have helped companies globally for 25+ years. This class will enable you to manage and improve any customer experience (CX) program, increasing both customer satisfaction and bottom-line growth, by applying best practices and guidelines found in the COPC CX Standard, a performance management system for customer experience operations. Our classes are rated at 100% participants satisfaction, with 98% recommending them to the others. Several global organizations actively seek these COPC credentials while looking for fresh talent from the market.
LanguageArabic with materials and exam in English
Time Zone9 am - 5 pm Cairo
Details & Registration