Refine Your Search
September 26, 2022
COPC Inc. Announces Employee Engagement Research Series
Global Insights for Integrating Employee and Customer Experience Strategies WINTER PARK, Fla., Sept. 26, 2022— COPC Inc., a global customer...
January 15, 2020
Now Available – Release 6.2 of the COPC Customer Experience Standard
WINTER PARK, Fla.— (Jan. 15, 2020) — COPC Inc., a global consulting, certification and training firm that helps companies improve...
May 31, 2019
QuisLex Becomes First in the Legal Industry to Earn COPC Inc. Certification
QuisLex validates its compliance with high performance benchmarks set by the COPC CX Standard NEW YORK (PRWEB) MAY 21, 2019...
May 30, 2019
Transcom North America Achieves Certification to the COPC Customer Experience Standard for a Work-From-Home Technical Support Program
WINTER PARK, Fla. and DENVER. Colo. — (May 29, 2019) — COPC Inc., a global consulting firm that helps companies...
May 7, 2019
COPC Inc. Announces Customer Service Journey Consulting Program
Offering Helps Clients Address the Business Impact of Poor Customer Service WINTER PARK, Fla.—(May 7, 2019)— COPC Inc., a global...
February 20, 2019
Customer Experience Management Survey Reveals Massive Growth in Companies Using Artificial Intelligence to Help Provide Customer Service
COPC Inc. & Execs In The Know Publish 2018 Corporate Edition of the CXMB Series WINTER PARK, Fla. – (Feb....
May 25, 2017
COPC Inc. and Execs In The Know Publish Retail Customer Experience Research Insights
WINTER PARK, FL — (May 24, 2017) — COPC Inc., a global consulting firm that helps companies improve operations to...
December 7, 2016
COPC Inc. Signs Agreement with Great Outcomes Limited
AUCKLAND, NEW ZEALAND—(December 7, 2016)—COPC Inc., the world’s leading authority on operations that support the customer experience, today announced that...
November 18, 2016
COPC Inc. and Execs In The Know Publish Travel & Hospitality Findings as Part of New Industry-Specific Customer Experience Research
WINTER PARK, FL — (November 18, 2016) —COPC Inc., a global consulting firm that helps companies improve operations to transform...
October 24, 2016
Execs In The Know and COPC Inc. to Host CXMB Series Workshop in Toronto
Phoenix, ARIZONA—October 24, 2016—Following the recent release of the 2016 Customer Experience Management Benchmark (CXMB) Series Consumer Edition, Execs In...
October 20, 2016
COPC Inc. Launches Global Customer Journey Mapping Consulting and Training Services
Winter Park, FLORIDA—October 20, 2016—COPC Inc., a global consulting firm that helps companies improve operations to transform the customer experience,...
June 28, 2016
COPC Inc. Publishes The COPC Customer Experience Standard For Outsource Service Providers
Winter Park, FL. —(June 28, 2016)—COPC Inc., a global consulting firm that helps companies improve operations to transform the customer...
April 4, 2016
COPC Inc. Announces New Training for Customer Experience Operations
Winter Park, FL. — (April 4, 2016) — COPC Inc., a global consulting firm that helps companies improve operations to...
March 21, 2016
COPC Inc. Celebrates 20 Years of Helping Companies Improve Operational Performance and Transform the Customer Experience
Winter Park, Fla. —(March 21, 2016)—COPC Inc., a global consulting firm that helps companies improve operations to transform the customer...
February 4, 2016
COPC Inc. Announces Release 6.0 of the CSP Standard Renames to COPC Customer Experience Standard
Winter Park, Fla. —(February 4, 2016)—COPC Inc., a global consulting firm that helps companies improve operations to transform the customer...
January 22, 2016
Execs In The Know and COPC Inc. Release the Executive Summary for the 2015 Corporate Edition of the Customer Experience Management Benchmark Series
Phoenix, AZ and Winter Park, FL — January 22, 2016 — Execs In The Know, a global network of customer...
January 21, 2016
COPC Inc. Announces 2016 Global Training Calendar
Winter Park, Fla. —(January 21, 2016) )— COPC Inc., a global consulting firm that helps companies improve operations to transform...