We are pleased to announce Release 6.1 of the COPC Customer Experience Standard is now available for the Customer Service Provider (CSP) and Outsource Service Provider (OSP) versions. This new…
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Concentrix, a leading provider of customer engagement services with more than 450 client brands worldwide, recently became the world’s first company to achieve COPC certification across 20 sites. This accomplishment…
We are glad you found us. COPC Inc. is a global leader that provides consulting, training and certification for operations that support the customer experience. Since 1996, we have helped...
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