May 22-25, 2017
CX17, Indianapolis, IN
Kathleen Jezierski, chief operating officer, COPC Inc., will be speaking at CX17, a Genesys-sponsored event that includes four days keynotes, breakouts sessions, networking events, and opportunities to talk with product experts, peers and thought leaders in the customer experience industry.
Kathleen will be sharing highlights from the most recent consumer and corporate reports released within the Customer Experience Management Benchmark (CXMB) Series. This customer experience research, produced by COPC Inc. and Execs In the Know, focuses on exploring the customer journey from both the corporate and consumer points of view.
Kathleen will also lead a candid discussion about current industry challenges and opportunities within the context of these results, providing attendees with an opportunity to share their own experiences and best practices, while also learning from others. Please join us for this engaging, research-inspired session.
Read more at: http://blog.genesys.com/cx17-breakouts-customer-experience-together/