April 14, 2016
This global events calendar provides you an overview of where you can find COPC Inc. at customer experience events throughout the world. The calendar will be regularly updated with new events and content and presentations from previous events.
Featured Event:
April 26, 2016, Phoenix, AZ
IARE 2016 SYMPOSIUM at Hyatt Place Phoenix
Judi Brenstein of COPC Inc. is presenting at the IARE Symposium in Phoenix, on Tuesday, April 26. Judi is providing an in-depth exploration of the findings from the 2015 Customer Experience Management Benchmark (CXMB) Survey — a joint venture between COPC Inc. and Execs In The Know. She will be discussing insights about the customer experience from both consumer and corporate perspectives.
To meet Judi at the IARE Symposium, contact her at jbrenstein@copc.com.
Founded in 1985, the International Association of Reservation Executives (IARE) welcomes all companies who operate and support contact centers in the travel industry including airlines, cruise, rental car, bus and resorts. In addition to the Symposium, the IARE presents an annual conference and exhibition. COPC Inc. is a sponsor of IARE.
Future Events:
May 4, San Diego, CA
COPC Inc. and Execs In The Know present the CXMB Workshop.
This one-day session showcases a team of industry experts examining the findings of the Customer Experience Management Benchmark (CXMB) report. Location: Petco corporate office, from 8:30 am to 3:00 pm.
May 19, Auckland, New Zealand
COPC Inc. hosts a lunch seminar with Contact Centre Institute of New Zealand (CCiNZ) to discuss customer journey mapping.
For more information, contact Tracey Turk at tturk@copc.com.
June 7: Toronto, Canada
COPC Inc. and Execs In The Know present the CXMB Workshop.
This is one-day session showcases a team of industry experts examining the findings of the Customer Experience Management Benchmark (CXMB) report. Location: RBC office, from 8:30 am to 3:00 pm.
June 27: Las Vegas, NV
COPC Inc. will return to exhibit at Call Center Week.
Come see us at the world’s largest contact center conference and expo: 17th annual Call Center Week at The Mirage hotel. More information to come.
To schedule a meeting, contact Judi Brenstein at jbrenstein@copc.com.