The COPC Blog
September 2, 2022
Employee Engagement and Retention: Consider This
Contact center managers often attribute high attrition to unfulfilling tasks and a lack of professional advancement opportunities. A critical factor...
March 11, 2022
The Great Reinvention
Prepare to lead your organization through a tough labor market with: Insights into key drivers affecting labor markets Best practices...
July 23, 2021
COPC Inc. Supports FBC Asia Pacific with Employee Engagement Services
FBC Asia Pacific (FBC) prides itself on creating a healthy work environment for employees while delivering quick and world-class service....