Back to the COPC Blog

COPC Inc. Retail Infographic

COPC Inc. Retail Infographic thumbnail Image

Written By:

Lezli Harrell

June 16, 2016

Today’s consumer expects a consistent and exceptional customer experience. In fact, earning and keeping their business often depends upon it. Recent research from the COPC Inc. CX Survey Series clearly demonstrates the financial impact if retailers do not fulfill their brand promise at every touchpoint in the buying journey.

See our infographic to learn more about our initial findings.

How useful was this post?

Click on a star to rate it!

Please let us know why you provided the rating you did.