We are glad you found us. COPC Inc. is a global leader that provides consulting, training and certification for operations that support the customer experience. Since 1996, we have helped major brands throughout the world improve revenue, decrease costs and increase customer satisfaction.
We are excited to announce our Customer Experience Blog and hope that you will come back often to learn about the latest news, information, and industry trends affecting the customer experience and your customer contact operations. We will keep you updated on COPC Inc. events, training and customer success stories.
Additionally, you can find us on Twitter and LinkedIn. We invite you to connect with us on each of these sites and join the conversation about providing a great customer experience. We welcome your questions and look forward to discussing our dynamic and evolving industry.
All of us at COPC Inc. wish you a healthy and happy new year.